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Order & Shipping Information

Throwing a party isn’t always easy, but ordering supplies for your party has never been easier!

Here are common questions we get about ordering from our website. please read some of the questions below and we will provide the answer.

Which forms of payments do you accept for orders placed online?

We accept payment via all major credit and debit cards. We also accept NEFT payments along with Cash on Delivery options.

How will my order be shipped? Which shipping method will be used?

All orders are shipped via ground shipping only unless you call us and make a special request for expedited shipping for the same. Extra charges are implied for expedited shipping. We work with leading courier companies in India like First Flight, DTDC and Blue Dart.

When will my order ship?

Our best effort is to ship all orders received before 2PM on the same day itself, otheriwse most of our orders are shipped within 24 hours of reciept. In case of an issue with delivery taking longer than expected, please feel free to contact us at +91-9582541493. We ensure transparent communication to keep you at ease while the order is reaching you.

How do I track an order?

You will receive your Tracking Number within 24 hours after the order has been shipped. You can track your order status by logging on to the carrier’s website provided to you in the email along with the tracking number.

I am a little concerned about using my credit card on the internet. How safe is it?

Ordering on our site is as safe as placing an order over the phone, thanks to the security measures we have in place. When you enter your personal information, you are on a secure connection (“Secure Sockets Layer” or SSL for short). This is the same standard of security used by many financial institutions. As far as how we use your personal information, please refer to our Privacy & Security Information page.

Return, Exchange & Cancellation

Return & Exchange

Returns are applicable for in store purchases only. In store purchases can be exchanged for another item or store credit if the item is returned in unused condition within 7 days from the date of purchase with original bill. If you have placed an order online, no returns will be accepted. However, if a wrong item was shipped to you then we will process the refund or exchange on receipt of the item. We shall arrange the reverse pickup of any wong item at our cost, our customers don't pay anything for the reverse pick up.

We strongly advise our customers to make a video or send a picture of the product immediately or within 1 business day of the receipt of a damaged item so our dispatching team can analyze it on a case by case basis. Refunds for damaged items in transit will be only be considered if the item is in unused condition and has not been removed from its original packing.

Any refunds may take up to 15 business days provided your case has been approved and your bank account information is correct. We thank you for your co-operation.

Cancellation Policy

At WannaParty, we understand that sometimes plans change. If you wish to cancel your order, please note the following:

For Online Orders: You can cancel your order within 24 hours of purchase. If your order has already been processed and shipped, it will not be eligible for cancellation. In such cases, you can return the item (as per our returns policy) once you receive it.

For In-Store Purchases: Cancellations are not allowed for in-store purchases. If you change your mind after making an in-store purchase, we will gladly help you exchange the item for another or issue store credit, provided the item is in unused condition and returned within 7 days with the original bill.

Order Processing: Once an order is shipped or dispatched, we are unable to cancel it. If there are any issues with your order, such as receiving a wrong or damaged item, please refer to our Returns Policy for further assistance.

To cancel an order, please contact us at sales@i-wannaparty.com or call us at +91-9582541493 within the required time frame. Our customer support team will guide you through the process.

Contact Us

We answer our emails promptly Monday to Saturday (10AM-7PM). Just use the contact form above. When asking a question about an order, please include your Order Number, your Name, Address and Phone Number so that we can help you promptly. If you want us to call you, be sure to include your number.

If you are interested in career opportunities with our company, please click here.

If you would like to know where our stores are located, please visit our Store Locator.

Questions? Please call us at 011-4052149509582541493

You may also contact our corporate headquarters by writing to us at:

Wanna Party
C-10, Shivalik,
New Delhi – 110017

Organization Discounts

Wanna Party recognizes the importance of serving and actively participating in the communities we live in. We also recognize the importance of having fun. Therefore, we are pleased to offer discounts to all schools and non-profit organizations and large organizations, hotels and restaurants for bulk oders.

Organizational Discounts are applicable on BULK ORDERS only and cannot be applied to online purchases at this time.

To get started:
Visit any of our store location or email us from your official email ID with your order. Discount provided may vary from store to store in different cities.

Terms of use

Statement of Purpose:
WannaParty.in is an online retailer specializing in party supplies. WannaParty.in reserves their right to refuse service to anyone.

Data Integrity:
We makes best efforts to ensure the integrity and timeliness of our data. While we make every effort to ensure that all information displayed on our Web site and in is correct, sometimes errors can occur. We cannot be responsible for any errors.

Use of Submitted Information:
If you submit any information to us, via the Internet or otherwise, Wanna Party carefully protects the privacy of your information and does not sell or pass on your name or personal information without your express permission.

Franchise

Thank you for showing your interest in partnering with us.

If you wish to open a Wanna Party franchise in your city, please write to us on franchise@i-wannaparty.com with your name & complete details.